Data Protection Policy

122bet Privacy Policy – How safe is your data with us

This page provides a detailed explanation of how 122bet collects, uses, and protects your personal information.

SSL Encryption Your Data Is Never Sold Personal Privacy Protection Adherence to international standards
Last Updated: January 2026

1. Introduction

122bet (https://122bet.bio) is an online betting and gaming platform. When you use our website or app, certain information is collected. This Privacy Policy is designed to give you a clear understanding of what that information is, why it is collected, how it is used, and how securely it is kept.

122bet holds your privacy in the highest regard. Trust is the foundation of our business, and ensuring the proper protection of your information is our responsibility — one we take seriously.

This policy applies to the 122bet website, mobile application, and all related services. By using 122bet, you are deemed to have accepted this Privacy Policy.

In Simple Terms

Privacy policies can sometimes feel overwhelming with all the technical language. We've done our best to keep things clear and straightforward. If anything is unclear, just ask us on Live Chat — we're happy to help.

2. What types of information do we collect?

122bet collects two types of information — what you provide directly, and what is gathered automatically as you use the platform.

Data Type Description Sources of Collection
Identity Information Name, date of birth, nationality Registration Form
Contact Information Phone number, email address Registration & Verification Process
Financial Information Payment account numbers, transaction history Deposit & Withdrawal Process
Identity Documents NID, passport, or birth registration certificate KYC Verification Process
Gaming History Bets, wins/losses, game preferences While using the platform
Device Information IP address, browser type, device model Automatically Collected
Log Data Login time, pages visited, session data Automatically Collected
What we do not collect

122bet never stores your full bank card number, CVV, or PIN. Payment details are processed exclusively through encrypted payment gateways.

3. Why Is Your Information Collected?

122bet collects your information for a limited set of specific purposes, each directly tied to your convenience or security.

  • For account creation and management: Basic information is required to properly create and manage your account.
  • For identity verification: The KYC process is followed to prevent fraud and misuse, and to ensure funds are sent to the right person.
  • For payment processing: Financial information is required to ensure secure and speedy transactions.
  • For legal compliance: Retaining data is necessary to comply with regulatory requirements for the prevention of money laundering and illegal activities.
  • For service improvement: Understanding your preferences and habits helps 122bet continually improve its services for you.
  • For Customer Support: Account and transaction information is required to resolve issues efficiently.
  • To ensure responsible gaming: Analyzing gaming patterns allows us to identify problematic behavior early.

4. How Is Your Information Used?

122bet uses the information it collects strictly in accordance with defined policies. There is no unauthorized or excessive use of your data.

  • Account verification and identity confirmation.
  • Processing safe and fast deposits and withdrawals.
  • Determining bonus and promotion eligibility.
  • Sending you relevant offers and updates (you can opt out at any time).
  • Resolving platform security issues and technical problems.
  • Providing customer support services.
  • Analyzing gaming history and statistics.
  • Compliance with legal obligations.
Marketing Communications

122bet may occasionally send you SMS messages or notifications about new offers or updates. You can opt out at any time — either through your account settings or by contacting our support team.

5. Sharing Information with Third Parties

122bet does not sell your personal information. However, limited data may be shared in certain specific circumstances —

  • Payment Processors: Only the information necessary to complete transactions is shared with bKash, Nagad, or your bank.
  • Game Provider: Only game-related data is shared with live game providers such as Evolution Gaming or Ezugi.
  • Identity Verification Services: Specialized third-party agencies may be engaged for identity verification and fraud detection.
  • Legal Authorities: We are legally required to provide information upon court order or at the request of a regulatory authority.
  • Auditors & Legal Counsel: Limited information may be shared for legal and financial audit purposes.
Our Commitment

Data protection agreements are in place with all third parties we work with. They are bound to safeguard your information to the same standard as 122bet.

6. Cookies & Tracking Technologies

Cookies and similar technologies are used on the 122bet website and app to help improve your experience.

  • Essential Cookies: Maintaining login sessions and ensuring security — the site cannot function properly without these.
  • Functional Cookies: To remember your language preference and theme settings.
  • Analytics Cookies: To analyze which pages you spend the most time on and which games you prefer.
  • Security Cookies: To detect fraud and maintain session integrity.

You can block cookies through your browser settings. However, disabling certain cookies may affect the functionality of some 122bet services.

7. Data Protection Methods

122bet has implemented the highest level of technical safeguards to protect your data. Our security framework operates on multiple layers.

  • SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption. You'll see a 🔒 icon in your browser's address bar to confirm this.
  • Firewall Protection: An advanced firewall system blocks unauthorized access.
  • Two-Factor Authentication (2FA): A second verification step at login keeps your account significantly more secure.
  • Regular Security Audits: Third-party experts regularly audit our systems.
  • Staff Training: Only authorised staff may access your data, and they receive regular training.
  • Data Backup: Data is regularly stored in encrypted backups.
Your Role Matters Too

No matter how strong 122bet's security is, sharing your password or using a weak one puts your account at risk. Always use a strong, unique password and never share it with anyone.

8. Your Rights

As a member of 122bet, you have several important rights regarding your personal information.

Right to Access Your Data

You can request to know what information we hold about you. Submit a request to our support team and you will be notified within 30 days.

Right to Correct Your Data

You can request a correction to any inaccurate or outdated information — via Account Settings or by contacting Support.

Right to Delete Your Data

Once your account is closed, you may request that your data be deleted. However, certain information must be retained for a specified period due to legal requirements.

Right to Opt Out of Marketing Messages

Don't want promotional SMS or notifications? You can turn them off in Settings or by contacting Support.

Right to Data Portability

You can receive a copy of your data in a readable format. Simply make a request to our support team.

9. How Long Is Your Data Retained?

122bet does not retain your information indefinitely. Each type of data has a defined retention period.

  • Account Information: Retained for the duration of active account use. A minimum of 5 years after closure (as required by law).
  • Transaction History: Up to 7 years (financial regulatory requirement).
  • KYC Documents: Up to 5 years after account closure.
  • Support Conversations: Up to 2 years after the issue is resolved.
  • Log Files: Up to 1 year for security purposes.

After the designated period, data is securely deleted or anonymized.

10. Privacy of Children and Minors

122bet strictly prohibits providing services to anyone under the age of 18. We do not knowingly collect any data from minors.

If a minor has registered using false information and this is brought to our attention, the account will be closed immediately and all associated data will be deleted.

A Note for Parents

If you discover that your child has been using 122bet, please notify our Support team. We will promptly close the account and delete all related data.

11. Privacy Policy Updates

122bet may update this Privacy Policy from time to time. In the event of changes, we will —

  • We will endeavour to give you advance notice via the platform or by email.
  • Push notifications will be sent for important changes.
  • The "Last Updated" date at the top of the page will be revised accordingly.
  • Continued use of the platform after any changes constitutes acceptance of the updated policy.
Check Regularly

We recommend visiting this page periodically. We will notify you of major changes, but minor edits may not always come with a notification.

12. Contact Us

If you have any questions, requests, or complaints about this Privacy Policy, please reach out to us through the channels below.

  • Live Chat: 24/7 directly on the platform or app.
  • Email: [email protected] – You will typically receive a response within 48 hours.
  • Data-Related Requests: Start a support chat with the message "Data Request" to get started.

We are committed to taking every data-related request seriously and resolving it in a timely manner.

How your information is Secure

122bet's data protection framework operates on multiple layers. Here is a quick overview of the key elements.

256-Bit SSL Encryption

Your information and transactions are protected with top-grade encryption — the same technology used by the world's leading banks.

Your Data Is Never Sold

122bet will never sell your personal information to third parties under any circumstances. Your data belongs to you — that is our firm commitment.

Two-Factor Authentication (2FA)

Enable two-factor authentication on your account. Even if your password is compromised, your account will remain secure.

Regular Security Audits

A third-party expert team regularly audits 122bet's security systems, and any vulnerabilities identified are addressed promptly.

Restricted Access

Only designated staff can access specific data. All access is logged and regularly audited.

Encrypted Backup

Your data is regularly backed up in encrypted storage to ensure nothing is lost in the event of a technical issue.

Your Rights In Brief

You have full control over your personal information at 122bet. You may exercise any of the following rights at any time.

Right to Access Your Data
Find out what information we hold about you
Right to Correct Your Data
Update Incorrect Information at Any Time
Right to Delete Your Data
Request data deletion upon account closure
Opt Out of Marketing Messages
Opt Out of Promotional Notifications
Right to Receive a Copy of Your Data
Request a download of your data
Frequently Asked Questions

No. 122bet never sells or improperly shares your phone number. Your information is only used with specific payment gateways as required to process transactions.

Certain data must be retained for 5–7 years due to legal requirements. Any data beyond that is securely deleted. You may request deletion at any time.

Yes. NID information is used solely for KYC verification. It is stored on encrypted servers and accessible only to authorised personnel.

With Peace of Mind 122bet Use

No need to worry about the security of your data. 122bet's strict privacy policy and multi-layered security system keep every transaction and piece of personal information fully protected.

Register with 122bet today and enjoy gaming in a trusted, secure environment.

For users aged 18 and above. Please gamble responsibly.

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